Returns & Exchanges

At Scented Leaf Tea House, we want you to love every sip. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on accessories and unopened tea products.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring that loose leaf tea pouches remain factory-sealed to maintain food safety standards.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our tea masters inspect the returned items, we will process a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing