Returns & Exchanges
At Scented Leaf Tea House, we want you to love every sip. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on accessories and unopened tea products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization code.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring that loose leaf tea pouches remain factory-sealed to maintain food safety standards.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our tea masters inspect the returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing